Data Center & Managed Co-location Services
OmegaCor Technologies currently owns and manages a data center in Baltimore Maryland that has been operational since 2001 in a secure and redundant environment. Our skilled engineers have the experience and knowledge to design data centers from ground up keeping clients objective and requirement in mind and proactively maintain all aspects of data center infrastructure in collaboration with our Help desk team. Our data center management software allows us to monitor our bandwidth, network and servers 24 x 7. We also perform performance monitoring of all network devices and generate real-time reports and charts that allows us to have the bird’s eye view of our datacenter. Our capabilities include:
Develop/provide user manuals, programmer maintenance manuals, and system design documentation
Provide operations and maintenance support
Analyze and assess equipment and performance degradation, including determination of hardware, software, and/or other technical changes necessary to meet operational requirements
Perform data entry
Provide support services to maintain operational data storage and retrieval applications resident on diverse computer platforms including, but not limited to, mainframes and minicomputers
Implement and maintain backup and disaster recovery systems and processes
Develop standard operating procedures for the data center and associated systems/applications
Provide alternative sources of computer operations support and/or data center facilities
Provide assistance and help to users, including, but not limited to providing personalized assistance, telephone assistance, and limited training
Perform hardware/software testing, installation, and maintenance
Collect and maintain statistics on hardware and software problems, maintenance service calls, and user base
Migrate data from system A to system B, which may require data QA/QC, data cleansing, data conversion, and manipulations management
Monitor system performance and coordinate with office system vendors and users on the efficient and effective use of the system
Provide technical training on all functions of the system
Develop requirements/specifications for hardware, software, and/or services
Develop special applications as required
Maintain system architecture/schematic on hardware, software, circuits, and codes for each system and user(s)
Develop and maintain a configuration management program for all supported applications
Develop and maintain a life cycle management program for all hardware and software applications
Centrally administer software licenses, including dynamic allocation
Perform network-based detection of viruses and unauthorized software and facilities to counter/eliminate/control
Centrally distribute electronic software
Migrate systems between State-owned and/or commercial facilities
Manage and administer user identifications, passwords, and security keys
Provide a secure data center facility to host mission-critical applications
